Returns or refunds will only be accepted if the product has a manufacturing defect or was damaged during delivery.

To be eligible for a return or refund, you must provide an unboxing video clearly showing the defect.
Note: The video must start before opening the package and should clearly show the defect upon opening.

Unboxing Video Guidelines:

Start recording before opening the package seal.

Make sure the video is clear and unedited.

Show the full product and the defect in the same video.